Terms & Conditions
Last updated: January 2026
1. Acceptance of Terms
By accessing and using ClaimCheckup ("the Service"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Service.
2. Description of Service
ClaimCheckup is an AI-powered tool that analyzes health insurance documents to identify potential issues before claim submission. The Service provides informational guidance only and does not guarantee claim approval or rejection outcomes.
3. No Professional Advice
The Service does not constitute legal, medical, financial, or insurance advice. The analysis provided is for informational purposes only. You should consult with qualified professionals for advice specific to your situation. We are not responsible for decisions made based on the Service's output.
4. Accuracy Disclaimer
While we strive for accuracy, the AI-powered analysis may contain errors or omissions. The Service cannot guarantee that all issues will be identified or that identified issues are definitive. Insurance claim decisions are ultimately made by insurance companies based on their own criteria.
5. User Responsibilities
You are responsible for:
- Providing accurate and complete documents
- Reviewing extracted data for accuracy
- Making your own decisions regarding claim submission
- Maintaining the confidentiality of your account
6. Payment Terms
Certain features require payment. All payments are processed securely through Razorpay. Payments are non-refundable once the full report has been accessed. Prices are in Indian Rupees (INR) and include applicable taxes.
7. Intellectual Property
The Service, including its design, features, and content, is owned by ClaimCheckup and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without permission.
8. Limitation of Liability
To the maximum extent permitted by law, ClaimCheckup shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount paid by you for the Service.
9. Modifications
We reserve the right to modify these terms at any time. Continued use of the Service after changes constitutes acceptance of the modified terms.
10. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.
11. Contact
For questions about these terms, please contact us at [email protected]